Why TraJournal?
Electronic journals of automated banking machines (ATMs) are an important source of information for:* Proving the proper execution or not of a transaction* Clarifying cases of retractions* Settling cases of suspicious transactions.More manageable than paper journals, electronic journals lend themselves to longer periods of preservation.Also, acquirers have every interest in saving them in their raw state, but also in processing them to maximize the information they hold.
What is TraJournal?
TraJournal is a solution for archiving, managing, and processing the electronic logs of ATMs that allows for the automatic retrieval of logs and the optimal use of available information on the conditions of transaction execution (retracts, suspicious transactions, retained cards).
Who is TraJournal intended for?
TraJournal meets the needs of organizations that manage an acquisition activity with a multi-vendor ATM network. The institution can be an:
- Acquirer
- Processor
Outstanding features of TraJournal
TraJournal provides features intended for ATM managers, Back-Office teams, and Auditors:
- Recovery and archiving of electronic logs from all ATMs in the network
- Consultation of newspapers in raw format
- Log processing and extraction of transactions and events
- Automation of Edge GABs
- Denouement of the Retracts
- Elucidation of Suspected Transactions
- Monitoring of supplies and the balances of the ATMs
- Management of captured cards
- Reporting of sensitive ATM events (opening and closing of the vault, switching to supervisor mode, removal and reinsertion of the cartridges...).